I have been seeing more add on shipping insurance and one in particular is Route.
 If they actually pay them it is worth considering since it’s a choice.
 Has anyone filed a claim with Route and if so what happened?

Eh ... I've always viewed "add-on" insurance at best as something not worth it, and at worse a complete scam. If it's a particularly pricey order, I may give it a second thought but even then I'd likely opt for Fedex or UPS and they have fairly ample insurance included.

End of the day, add-on insurance is like a 90% profit margin business lol. When something makes someone that much money, I tend to second guess its efficacy.

If it's B**g***d who is offering shipping insurance then it's definitely a money making scam on their part in my experience. Obviously yours is with a different shipping company but definitely take it with a pinch of salt. Just make sure you pay for any goods using a Credit Card.

Whether it’s different per state one vendor charges a 1.5%,another 2.5% and it’s the same company insurance.
It does appear to be questionable.

The first time I've ever seen Route was when I got back into surface RC and it was on a couple of the mom and pop type shops that sell online and now with a few of the FPV stores. Newbeedrone has to be the most annoying with it since they turn it on by default and if you simply click it off in the cart it will come back as you continue to shop and have to turn it off at a specific place within the cart. Though that could be the design of the cart developer and not them.

Sadly this is probably a sign of garbage people who scam online and not the lowly RC retailers. I guess you can blame Amazon and Ebay because they pretty much enable that garbage behavior by overwhelmingly backing the buyer rather than the seller.

I have seen mixed results and several complaints were from the vendors.
Can’t the vendors eliminate the insurance?
I guess to get a better understanding I could ask a vendor why they use it and if it’s legit.
All the FPV vendors use it.
I’ll ask RDQ and see what they say.

Shipping sucks so bad now. I use the insurance on every order and it has saved me a few times now. Package gets lost and Route refunds my money. They saved me on a $600 order USPS lost and $200 on an order UPS lost.

the responsibility for shipping is on the side of the vendor, anything would be the vendors thing. at least in my area thats the law.
for my area, this insurance is an option for a tip; paying the vendors shipping insurance xD

i wont pay(/will get my money back) on anything damaged/lost.
would you accept faulty/broken shipment or even a lost pack, if you didnt pay that insurance?



i would ask my local insurance agency if i would like to be more save, that might be more an insurance for law support and not an insurance for delivery itself :-)
as told by snow, there is some support just by the use of creditcard

(30-Jan-2022, 05:42 PM)hugnosed_bat Wrote: the responsibility for shipping is on the side of the vendor, anything would be the vendors thing. at least in my area thats the law.
for my area, this insurance is an option for a tip; paying the vendors shipping insurance xD

i wont pay(/will get my money back) on anything damaged/lost.
would you accept faulty/broken shipment or even a lost pack, if you didnt pay that insurance?



i would ask my local insurance agency if i would like to be more save, that might be more an insurance for law support and not an insurance for delivery itself :-)
as told by snow, there is some support just by the use of creditcard

My state doesn’t hold our hands. Get the insurance, whine to your credit card company or count on your state to hold your hand. Apparently the same result from any of them.

I guess consumer protection laws in the US are different to here in Europe. It's the same in the UK as what hugnosed_bat stated. The onus here is on the vendor to make sure the package arrives at the destination (and that it arrives in one piece), or that the vendor themselves have the necessary insurance to cover scenarios where a package doesn't arrive or it arrives damaged. If a courier is used rather than domestic post then any loss of the package in transit or damage will be on the courier and not the vendor. So here in Europe the consumer will never lose out whether domestic post or a courier is used for delivery.

Of course if we import items from vendors who are located outside of Europe for whom European consumer laws don't apply then the situation is different. That is why in those cases it is important to pay using a payment system that offers customer protection, or to make sure you pay with a Credit Card.