11-Sep-2020, 03:06 AM
I just had a really bad experience with MyFPVStore.com. I'd preface that I'd ordered from them before without incident. But this time I frankly I have never seen such a level of unprofessionalism.
I placed an order on a Wednesday paying extra for Priority Shipping hoping to get the parts by Saturday for a highly anticipated weekend build. I knew that would be pushing it but figured worth a try. I sent an email that day politely asking if they were able to ship the package because of this build I was hoping to get to that weekend. I don't think I was being rude or overly demanding here ...
... especially since the immediate response I got seemed to pay the courtesy back in kind ...
So you can imagine my shock when I sent an innocent enough follow up email late Thursday having received no order update email only to be greeted with this with absolutely zero context or reasoning ...
Really?????
I had ordered a CLRacing F7 stack with the better MPU gyro. I did notice everyone did not have this in stock but for whatever reason MyFPVStore did. If I had to guess, they marked it in stock to get the sale without it actually being in stock. I mention this because I also noticed that my credit card remained processing and a note that it was earmarked but not charged. I'd never seen that before.
In any event, MyFPVStore, if you are reading this, Pyro Drone says thank you for the $200 sale. Not 2 hours after placing that with Pyro Drone, I had a tracking number already. You might wanna study them for how business ought to be conducted.
I placed an order on a Wednesday paying extra for Priority Shipping hoping to get the parts by Saturday for a highly anticipated weekend build. I knew that would be pushing it but figured worth a try. I sent an email that day politely asking if they were able to ship the package because of this build I was hoping to get to that weekend. I don't think I was being rude or overly demanding here ...
... especially since the immediate response I got seemed to pay the courtesy back in kind ...
So you can imagine my shock when I sent an innocent enough follow up email late Thursday having received no order update email only to be greeted with this with absolutely zero context or reasoning ...
Really?????
I had ordered a CLRacing F7 stack with the better MPU gyro. I did notice everyone did not have this in stock but for whatever reason MyFPVStore did. If I had to guess, they marked it in stock to get the sale without it actually being in stock. I mention this because I also noticed that my credit card remained processing and a note that it was earmarked but not charged. I'd never seen that before.
In any event, MyFPVStore, if you are reading this, Pyro Drone says thank you for the $200 sale. Not 2 hours after placing that with Pyro Drone, I had a tracking number already. You might wanna study them for how business ought to be conducted.