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Readytoflyquads - shop taking money, not sending anything and not responding!!
#1
Hello Forum,

not sure whether this is the right section,
but I thought I'd try to warn the community on some weird vendor behavior I've been witnessing:
Ordered some FC's and Props @ readytoflyquads.com at the 7th of May,
paid directly over Paypal, and my order status has been "processing" ever since.
A second order placed at the beginning of this month: The same.
All of my attempts at contacting the shop's customer support were in vain (btw - does anybody know what is the email-address one has to send requests to?)
At the moment I am trying to contact ANYBODY @ RTFquads over Paypal, but I'm not getting any reaction either. In the meantime, they have taken my over 400 bucks, *bugger..
I fear I'll have to escalate the claim,
and I'm really reluctant to do so, as I really dig the Omnibus-FC's..

Any suggestions or contacts, anyone?

Wishing everybody happy buying and flying experiences,

E

P.S.: Armattanquads.com - the perfect opposite! Flat rate shipping worldwide and super-fast delivery!! Too bad I don't have FC's to complete my builds.. Cry
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#2
RTFQ are legendary for never responding to e-mail.

The only thing that will get their notice is to raise a PayPal dispute.

Also, if you want to buy an Omnibus flight controller, order one directly from myairbot.

They have a European distributor, so your order will actually be shipped to you from Germany and arrive very quickly.
[-] The following 2 users Like unseen's post:
  • Tom BD Bad, campagnium
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#3
(20-Jun-2017, 06:14 PM)unseen Wrote: RTFQ are legendary for never responding to e-mail.

The only thing that will get their notice is to raise a PayPal dispute.

Also, if you want to buy an Omnibus flight controller, order one directly from myairbot.

They have a European distributor, so your order will actually be shipped to you from Germany and arrive very quickly.

Excellent, thank you!! *Unseen to the rescue, *once more*!! Big Grin
[-] The following 1 user Likes campagnium's post:
  • Tom BD Bad
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#4
(20-Jun-2017, 06:14 PM)unseen Wrote: RTFQ are legendary for never responding to e-mail.

The only thing that will get their notice is to raise a PayPal dispute.

Also, if you want to buy an Omnibus flight controller, order one directly from myairbot.

They have a European distributor, so your order will actually be shipped to you from Germany and arrive very quickly.

..btw, which FC are you running? I'm really into the betaflight OSD..
Finally found a setup for my lingering 2500KV F80's, too!: Gemfan Nylon 6040 BN biblades. I get 10-11N of thrust around 25-26A, at full throttle they sport 34-35A and deliver over 14N.
For the other builds (6-inch Kraken and my second 6inch Helix) I've chickened out and went for the 2200KV-version. The Kraken is my actual favorite w 35A 4-in-1 Escada ESCs, the very light build kind of compensates the heavy F80s, which I'm running with 6045BN bi.
Very much fun as well, lots of punch but not thaaat much top speed comes from my "old" 6inch Helix, where I swapped the 2500KV F60's for some 2306/2400KV Emax motors, which I run with 5550BN Gemfans. There was a local store closing down, and I was lucky enough to get to know the owner who sold me his entire stock of Gemfan Nylon BN props (6040BN, 6045BN, 5550BN) at a ridiculous price. I think they're all excellent props, and it's not like they're degrading over time or becoming old-fashioned like electronic components. My prop stock is set Tongue
Digged out the "old" brotherhobby 2206/2140KV, and not too surprisingly, it handles the BN props pretty well at astonishing efficiency: 11.5N full throttle with 6040BN @ only 27A! That will have to go into a setup as well, sometime..

Take care and have fun, thanks again for the hint!
[-] The following 1 user Likes campagnium's post:
  • Tom BD Bad
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#5
The Omnibus flight controllers are innovative and I have the F3 AIO, F3 Pro and F4 AIO in various machines. I've always ordered mine direct from myairbot as I don't like buying clones of anything that is new. It's better to let the innovator make some profit so that they actually feel like doing it again.

They are not (unfortunately) without their problems and a thorough reading of each flight controller's thread over on RCGroups is pretty much a requirement if you want to get the best out of them and avoid some of the pitfalls.

More kv is rarely the answer. Each craft has its own sweet spot when it comes to the propulsion system and it's not always obvious which choice is the best. You should also try some of the non bullnose props. The difference is considerable and you might find that you like the smoother response of standard props to the eagerness of the bullnose versions.
[-] The following 1 user Likes unseen's post:
  • campagnium
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#6
(20-Jun-2017, 09:25 PM)unseen Wrote: The Omnibus flight controllers are innovative and I have the F3 AIO, F3 Pro and F4 AIO in various machines. I've always ordered mine direct from myairbot as I don't like buying clones of anything that is new. It's better to let the innovator make some profit so that they actually feel like doing it again.

They are not (unfortunately) without their problems and a thorough reading of each flight controller's thread over on RCGroups is pretty much a requirement if you want to get the best out of them and avoid some of the pitfalls.

More kv is rarely the answer. Each craft has its own sweet spot when it comes to the propulsion system and it's not always obvious which choice is the best. You should also try some of the non bullnose props. The difference is considerable and you might find that you like the smoother response of standard props to the eagerness of the bullnose versions.

*gosh, RTFquads are selling clones??!! *heck, and I thought I was finally getting the real deal! - it's mind-boggling with those clones, *bugger!..
There are plenty of other websites selling omnibus, and they even silk-print their logo on the FC's - one can't tell from the prices, really. Some "clones" are even more expensive than the original. I fully agree on supporting the devs (..indeed I have been screwed over by the Germans a couple of times on surgical equipment I have designed - it's not always the Chinese ROFL ROFL ROFL ), and I feel bad now that I know I had been ordering clones. Not intentionally, but still..
Thanks again for the info. I will stick to airbot's new website in the future!!

Regarding BN vs. non-BN props, I understand non-BN cause less turbulences and run smoother, especially in the higher RPMs. The funny effect of the turbulences, though, is that they generate a lower pitched "scream" (..probably because the RPMs top off lower), and I'm sort of trying to keep my quads "non-invasive". I just feel a bit better about thrashing around an originally silent landscape with my quads when the prop's scream doesn't saw apart auditive apparata  Confused
It's many years now I have been favoring V2 engines over inline-4 or V4 engines on motorcycles - indeed for the "grunt" from low RPMs. I see my fancy for high-power (..yet heavy..) motors and "heavy" props as an analogy. I'm not that much into full-throttle high-speed, but I really appreciate the "late catch" with plenty of thrust from mid- to 3/4 throttle range. I don't know how that's going to develop in case I'd venture into racing, but that's not a plan for now.
The Gemfan Nylon 6040BN are not "real" BN props to my eyes, as their width is more slender when compared to the 6045BN, the 7038 or and especially the 5550BN. They seem to taper out more markedly in width and thickness alike as well, confering them a moderate weight. It readily shows in their current readings as well. All in all they appear to be a reasonable compromise for my "punch-craze", taking it a bit easier on Lipos and motors. With e.g. F60/2200KV's, or even 2206 oomph's, you should be able to sport full throttle well under 30A (around 27A - in case you're not counteracting a too heavy airload after a huge dive).
Luckily enough, they're which I got the most from  Big Grin .
I'd be pleased and honored to provide you a couple of them, in case you're interested. They're sort of an "ancient" version, not sure whether they're still on the market, as the vendor explained. After the tri-prop trend broke loose, development of the biblades sort of stalled in the multirotor segment. Just PM me your address, and they're on their way to you  Smile It would be just a glimpse of recompensation for all the work you do for the community, so you'd actually be doing my conscience a favor  Big Grin
All the very best and happy flying!

P.S.: I'm a little confused on the various F4 versions available. The sbus-inversion is not really an issue, but the voltage they can handle is. I guess the F4V3 is the only one being able to handle up to 6s, is that correct?
I guess I'll wait with the F7 as well after burning my fingers with the 32bit ESCs.. I'm just too much of a noob and the time may just be a little too early, so I'll tame my curiosity for the sake of flight time instead of troubleshooting  Whistling
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#7
I don't believe that RTFQ sells clones of airbot things. I believe they are a favored seller.
That said, they do have a reputation for occasionally being shit.

I've started using fpvheadquarters.com and pitchrollyaw.net as my favored sources (PRY has Omnibus for like $1 more than RTFQ).

Also, if you join the FPVChat Slack channel, you can publicly shame @witespy and get a good response. He's either the owner or manager of RTFQ and is very active on that Slack so likes to keep his reputation over there.
[-] The following 1 user Likes jamesw's post:
  • campagnium
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#8
(26-Jun-2017, 08:14 PM)jamesw Wrote: I don't believe that RTFQ sells clones of airbot things.  I believe they are a favored seller.
That said, they do have a reputation for occasionally being shit.

I've started using fpvheadquarters.com and pitchrollyaw.net as my favored sources (PRY has Omnibus for like $1 more than RTFQ).

Also, if you join the FPVChat Slack channel, you can publicly shame @witespy and get a good response.  He's either the owner or manager of RTFQ and is very active on that Slack so likes to keep his reputation over there.

That's some valuable information, thank you ever so much!!
..still not getting any response from RTFquads, despite trying to contact over paypal. Quite unbelievable. My orders are still "processing", since the 7th of May, that is - but they took 25USD for shipment ROFL
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#9
FYI - Yet another case of deceptive product. The omnibus F3 AIO V3 - there was a video by(the late RIP) Project blue falcon about V3 which finally they have replaced the linear (bad) regulator with a switching regulator.
They are advertising the V3 board and mentioning "switching" words through out the description. ###BE WARE### this is not the promised board.
after buying one and received the normal linear one i have sent them an email which got 0 response.
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#10
(04-Jul-2017, 05:15 PM)haybeseret Wrote: FYI - Yet another case of deceptive product. The omnibus F3 AIO V3 - there was a video by(the late RIP) Project blue falcon about V3 which finally they have replaced the linear (bad) regulator with a switching regulator.
They are advertising the V3 board and mentioning "switching" words through out the description. ###BE WARE### this is not the promised board.
after buying one and received the normal linear one i have sent them an email which got 0 response.

Thanks for this info, and welcome to the forum haybeseret. Can you please confirm from which supplier, RTFQ or...?
Windless fields and smokeless builds
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#11
(05-Jul-2017, 05:24 AM)Tom BD Bad Wrote: Thanks for this info, and welcome to the forum haybeseret. Can you please confirm from which supplier, RTFQ or...?

Thanks mate.. happy to be here.
it's from RTFQ.
Cheers.
[-] The following 1 user Likes haybeseret's post:
  • Tom BD Bad
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#12
..end of the story: Got one response from the owner whitespy @slackchat, but nothing happened. Lucky there is Paypal customer protection ;o), so got a refund. *weird human behavior, though.. Seems to work out for him. However, if anyone wants to get a little on his nerves, slackchat's not bad for that, *grin..
[-] The following 2 users Like campagnium's post:
  • unseen, Oscar
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#13
glad you got the money back Smile
here is a vendor thread for their shop, if you'd like you could leave a little feedback there...
http://intofpv.com/t-readytoflyquads
Don't be a LOS'er, be an FPV'er :)  My Gear - Facebook - Instagram - Twitter
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#14
Never had problem, just seems like you speak to a computer, if you ask for they do it
https://pimousse.be/ Belgian FPV & Aeromodelism 
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